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Home · Setting up your mobile phone

Have your mobile phone set up and transfer data in Leipzig

New mobile phone, and the contacts, photos and WhatsApp messages should come with you? We transfer your data from the old to the new device and set everything up so that you can get started right away – for iPhone and Android, for example Samsung or Xiaomi. In Probstheida and Paunsdorf.

Desired date by e-mail 0341 24913204

What do you transfer and set up?

Everything you need in everyday life – and in such a way that you can operate it yourself afterwards.

  1. Contacts and photos

    Phone book, pictures and videos from the old to the new mobile phone.

  2. WhatsApp

    Chats, photos and groups – as long as your old phone allows backup.

  3. Accounts & Apps

    Googleor Apple account, e-mail, banking and other important apps (you enter the access yourself).

  4. Easily legible setting

    Larger font, loud ringtone, the most important contacts and apps on the home screen.

What do I need to bring?

Both mobile phones are charged, the charging cables and your access data - especially for the Googleor Apple account. Without these accesses, a lot of data cannot be transferred.

  1. Old and new mobile phone

    Both charged as much as possible, with a charging cable.

  2. PIN and unlock code

    For both devices and the SIM card.

  3. Account Accesses

    Googleaccount (Android) or Apple ID (iPhone) with password.

  4. Some time

    Depending on the amount of data, the transfer takes a while. It is best to make an appointment in advance.

How much does it cost to set it up?

That depends on how much there is to do. We tell you in advance – so there is no surprise. When you sign your contract with us, talk to us about it.

What happens to my data?

Your data remains your data: we transfer it directly from device to device, and you enter your passwords yourself.

Frequently Asked Questions

Can I have my phone set up even if I didn't buy it from you?

Talk to us – we will see what we can do for you.

Is this also possible from iPhone to Android or vice versa?

Most of the time, yes, contacts and photos can be transferred easily. WhatsApp chats depend on the devices - we will clarify this with you in advance.

How long does it take?

Depending on the amount of data, between half an hour and longer. With an appointment, we can take the time for you.

Also interesting: Mobile phone contract for seniors · Mobile phone with contract

Come by

Parking right in front of the door, barrier-free access - easily accessible also from the district of Leipzig.

Probstheida

Address
Franzosenallee 14e, 04289 Leipzig
Telephone
0341 24913204
Open
Mon, Wed, Fri 10–13 and 15–18
Tue, Thu by appointment
Advice
German
Call Probstheida

Paunsdorf

Address
Goldsternstraße 58, 04329 Leipzig
Telephone
0341 27146888
Open
Mon–Fri 10–13 and 14–18
Advice
German and English
Call Paunsdorf